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How to Build, Edit, and Utilize Surveys: A Complete 101 Guide
Surveys are a great way to capture information for new leads and many other aspects of your business. Understanding how to use the survey builder is critical to using STRINGConnect best to customize it for your business needs. It is essential to note that the survey and form builders function similarly, but there are some notable differences. The primary difference between a survey and a form is that a survey utilizes logic. This can be useful for you to determine if your lead is of quality or not. With a form, you may just gather information about a potential lead, but with a survey, you can qualify or disqualify the lead.
Navigate to Surveys. You’ll see 3 tabs: Builder, Analyze, and Submissions

“Builder” features a list of all your existing surveys. You can also create a new study from this page.
“Analyze” gives you an overview of the number of submissions and a graph. You can sort by survey, choose a specific period, and more.
“Submissions” allows you to sort through the submissions for all surveys or select a specific survey. You can also search for a specific submission by name, email, phone number, or contact ID.