Overview
STRINGConnects Duplicate Management & Merge Tool scans your entire Contacts list for identical or near-identical records, groups them, and lets you merge up to ten contacts into one “master” record without losing notes, tasks, tags, emails, or custom fields.
Key Benefits of Duplicate Contact Management & Merge Tool
- Fast deduplication: Eliminate redundant records in minutes—no CSV exports required.
- Unified history: Consolidate messages, notes, tags, and custom fields for a 360° contact view.
- Better deliverability: Prevent multiple sends to the same person to protect sender reputation.
- Smarter automation & analytics: Boost automation accuracy and reporting reliability.
- Lower support burden: Reduce headaches caused by fragmented or conflicting data.
Permissions & Restrictions
| Role |
Access |
| Agency Admin / Sub-Account Admin |
✅ Full access to find & merge duplicates |
| Team Members / Users |
❌ No access |
Additional Limits
- Only 10 records can be merged per batch.
- Duplicate detection supports primary email and primary phone fields only.
- Merge results cannot be undone once processed.