Overview
Include a brief overview of the help doc
To enable voicemail in StringConnect, you'll need to record and upload a voicemail message, then configure your settings.
1. Record Your Voicemail Message
- Go to this online audio recording tool: https://online-voice-recorder.com/
- Click the red microphone button to begin, record your message, then click the stop icon when you're finished.
- Click the "Save" button to download the file to your computer.
2. Upload Your Voicemail Message
Upload a general voicemail message for your Business:
- Go to Settings > Business Info
- Scroll to Call & Voicemail Settings
- Choose Upload mp3/wav file and upload your voicemail file (screenshot)
This is the voicemail that will play if a contact calls a number not assigned to any users and the contact is not assigned to any users.
Upload a voicemail for a Specific User:
- Go to Settings > My Staff
- Click Edit next to the User
- Click Call & Voicemail Settings