Overview

The Facebook Lead Form Submitted workflow trigger lets you start a workflow when someone submits one of your connected Facebook lead forms. Use it to automatically add new leads to follow-up workflows, tag them, and send messages based on the form they submitted.

Available Integrations

1. Under the Integrations tab, you can view and connect Facebook.

   

Prerequisites

• Your Facebook account must be connected in Settings > Integrations.
• Ensure your account has been granted access to the Facebook Lead Forms.
• In Settings > Integrations > Facebook Form Fields Mapping, verify that the lead forms are correctly mapped and that the status is set to ✔️.

Note: If the fields are not mapped, leads will not be added to the workflow.

How to set up the trigger

Step 1: Start a new workflow or edit an existing one

• Navigate to Automation > Workflows and start a new workflow, or edit an existing one.

Step 2: Create and edit the trigger

• Click Add New Workflow Trigger.

  

• Select Facebook Lead Form Submitted in the Events section of the Workflow Triggers menu, or use the search.